SERIS® Public Safety

Having a robust, flexible and secure emergency response solution has become top priority for homeland security agencies and healthcare institutions to better manage complex and time-sensitive emergencies.

Designed for multi-agency, multi-jurisdictional agencies, SERIS® Public Safety comprises a fully integrated Incident Command & Control System, Computer-Aided Despatch, Contact & Video Management, Crime & Criminal Recording and Hazmat Incident Management suite of solutions.

Governments, agencies and first responders are able to respond quicker and smarter to threats, as well as protect and prepare citizens with a focus on three key areas:

  1. Emergency response management for the safety and security of communities
  2. Intelligence and analysis for swift and effective decision making in real time
  3. Communication and collaboration for greater citizenry engagement with government agencies



Swift Emergency Response for Smart and Safe Cities

The SERIS® Computer-Aided Dispatch (CAD) solution facilitates inter-agency collaboration.
Save more lives with agile and effective emergency response.

Key benefits:

  1. Rapid intelligent dispatch starting from call taking to emergency response
  2. Coordinated communication across public safety agencies
  3. Accurate, dynamic picture for optimal resource allocation
  4. Lower infrastructure costs and simpler application management through software-as-a-service



A new pay-per-use application integrated with Smart Glasses.

Create a new world of work possibilities with the world's first augmented intelligence smart glasses platform-as-a-service.

Powered by VisionLabs, the Smart Glasses Eye3 Platform integrates with the new Vuzix Blade® Smart Glasses.

Embedded with biometric capabilities, it streamlines work processes, enabling automated and non-intrusive identification.

Boost your enterprises with up to 50% enhanced productivity as well as ensuring the public safety of citizens in the face of rising urbanisation.

Key Applications

  1. Hands-free barcode scanning
  2. Real-time identification of person of interest
  3. Remote dispatch and synchronised command
  4. Real-time situational awareness with live streaming to the Command Centre
  5. Enrolment automation to enhance efficient operations and workflows

Solution Applications


Smart Glasses Eye3 Platform

World’s first augmented intelligence biometrics-enabled platform for Smart Glasses

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Physical Security Information Management

Enhance and optimise your estate with predictive capabilities and integrated solutions.

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Emergency Response System

Faster and more effective fire rescue & ambulance services to every citizen, where every second counts.

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Civil Police System

Swifter response to incidents of crime to make cities and communities safer, for greater peace of mind.

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Crime and Criminal Records System

Empower police to capture, manage and integrate crime and criminal records in a country to reduce crime and make communities safer

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Hazmat Incident Management System

Enhancing agencies’ effectiveness in managing and responding to Hazmat Incidents

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Automatic Fingerprint Identification System

Technology breakthrough in criminal identification and registration with AFIS.

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